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The veterinary surgeons at VETCall Veterinary Surgery are at the frontline of first opinion, independent general veterinary medicine.

We look after all kinds of family pets – from dogs and cats to rabbits, hamsters and guinea pigs, along with chickens, tortoises as well as some unusual exotic pets. From a bouncing puppy or a cute kitten, to much loved seniors needing extra TLC.

We are a full service surgery and our commitment to total animal care includes:

  • Consultations, 15 minutes in LED white-light air-conditioned rooms

  • Physical examinations

  • Health checks and vaccinations

  • Preventative health care

  • Diagnostics (digital x-ray, ultrasonography, endoscopy, ECG)

  • In-house laboratory diagnostics for fast results

  • Clinical and medical procedures

  • Dental surgery

  • Surgical procedures

  • BVA/KC Hip Dysplasia and Elbow Dysplasia Scheme x-rays

  • Routine surgery, such as neutering

  • Home visits

  • Pet Travel Scheme PET passports

  • Micro-chipping

  • Behavioural advice with specialist support

  • Nutritional advice including prescription diets

  • Puppy parties for early socialisation and fun


We are competently and confidently able to examine, diagnose and treat the majority of diseases presented to us. Sometimes however we may feel that a particular case would benefit by seeing someone with greater experience or training in a particular discipline or one with more specialised equipment. In these cases we will offer the client the chance to have their pet seen by a specialist. We believe this is in the best interests of the pet.

We work as a team with the veterinary specialist who will take over the case. We will resume the preventative and regular care once the pet has overcome its injury or illness.

It is practice policy to encourage clients to seek a second opinion if the situation demands it. We can recommend a number of referral centres, including private and university centres, and we will make the clinical records and any images or lab tests relevant to the case available to the referral practice.

Appointments only system to reduce waiting times as we know your time is valuable. Pets with real emergencies will be seen at any time.

Travel advice for your pet – 15 minute appointment with DEFRA appointed Official Veterinarian Stephen Posnett

Boarding for cats on chronic medication (diabetes, over-active thyroid, kidney damage, chemotherapy etc).




We’ve had to review our methods for providing emergency care for your pet Out of Hours and after critical consideration, opted to partner with MediVet The Vets Enfield. They provide dedicated emergency care during nights and Bank holidays. Their hospital is staffed by vets and nurses whom only work out of hours. Selfishly, this now allows our veterinary surgeons and veterinary nurses to totally rest overnight to be fresh and invigorated for a following day’s dedicated attention to your pet.

Using the MediVet Enfield service is easy. If you require out of hours assistance, call us on 020  8529 4004 and listen to the message which will give you MediVet Enfield’s emergency contact number. When you call them, their trained staff will help. Their out of hours consultation fee is £80.07+VAT


MediVet The Vets Enfield Out of Hours cover:

673 Hertford Road Enfield Middlesex EN3 6NH  Tel: 01992 762699

Monday to Sunday 19:00 – 08:00 and Bank Holidays


The following conditions can be considered an emergency:

  • difficulty breathing

  • ingestion of a foreign object or unknown substance

  • uncontrolled bleeding

  • uncontrolled vomiting and bloody diarrhoea

  • bloated or hard abdomen

  • serious wound

  • broken limb

  • injury to the eye

  • loss of consciousness

  • seizures

  • inability to move, sudden weakness

  • unusual or erratic behaviour

  • signs of extreme pain, such as whining or shaking

  • straining to urinate (especially male cats)

  • labor that does not progress

  • heatstroke


To order a repeat prescription please complete this form.


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